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If you run a business, you know what it’s like to watch the work pile up and not have enough people to get it done. Problem solved. I will happily juggle it all so you don’t have to.

My name is Robyne Jerome, owner of Bay State Concierge. We’re a little different from the typical concierge service – we specialize in assisting businesses, both virtually and onsite. Whether it’s conducting research, putting together a presentation, or helping with a complex technical project, you want an experienced professional to jump in and get the job done right. And efficiently. That’s what you’ll receive from Bay State Concierge, along with the personal service and attention you’re looking for.

When you hire Bay State Concierge - instead of a temp agency – you’ll see what a difference it’ll make in your day-to-day. Every day. We offer years of experience helping businesses just like yours focus on what’s most important: your business.

We are affordable, extremely reliable, and would love to chat about how we can help streamline your organization.


Please call me personally to discuss your specific business requirements. I will always provide you with a rate that is fair and competitive. You may also inquire through our contact us page, found here.
Our services include...
Virtual assistance
Executive assistant duties: organizing schedules and tasks for executive team
Office organization: filing, data entry, store room organization, anything you need
All types of research
Prioritizing and paying bills
Answering phones
Audio and film production
Script writing
Digital imaging and design
Presentation layout
Digital editing
Direct mail: list generation, label production, mailing, more
Converting HTML technical documentation to XML
Computer Application Experience:
Microsoft Office Suite: Word, Excel, Power Point, etc.
Microsoft Outlook/Express
Adobe Photoshop
Adobe Framemaker

Here’s what my longtime customers have to say:

"When completing several contracts for us, Robyne hit the ground running, learning a complex content management system, XML, and FrameMaker in record time. Robyne is utterly reliable and conscientious asking all the right questions and engaging in hands-on learning."

Beth Favini
Director of Technical Documentation
Unica Corporation


“Robyne is positive, organized, efficient and always puts 110% into whatever project she’s tackling. Plus, she takes initiative and seeks ways to help in more than the project at hand. I know I could trust her to do anything.”

Nadine Heaps
President, Purple Ink Insurance Agency, Inc.


“Robyne was by far the best contractor I’ve hired for my company. Everything she worked on was done with extreme accuracy and ended up being more organized than if we had done it ourselves. I highly recommend her.”

Nancy Miskowiec
Director, Global Technical Support
Unica Corporation




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508.881.0818 | robyne@baystateconcierge.com