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If you run a small or medium-sized business, you know what it’s like to watch the work pile up and not have enough people to get it done. Problem solved. I will happily juggle it all so you don’t have to.

My name is Robyne Jerome, owner of Bay State Concierge. We’re a little different from the typical concierge service – we specialize in serving businesses. Whether it’s a mass mailing, presentation, or complex technical project, you want an experienced professional to jump in and get the job done right. And efficiently. That’s what you’ll receive from Bay State Concierge, along with the personal service and attention you’re looking for.

When you hire Bay State Concierge – instead of a temp agency – you’ll see what a difference it’ll make in your day-to-day. Every day. We offer years of experience helping businesses just like yours focus on what’s most important: your business.


Please call me personally to discuss your specific business requirements. I will always provide you with a rate that is fair and competitive. You may also inquire through our contact us page, found here.
Our services include...
Executive assistant duties: organizing schedules and tasks for executive team
Office organization: filing, data entry, store room organization, anything you need
Prioritizing and paying bills
Converting HTML technical documentation to XML
Direct mail: list generation, label production, envelope stuffing and stamping, mailing, more
Answering phones
Audio and film production
Script writing
Digital imaging and design
Presentation layout
Digital editing
Computer Application Experience:
Microsoft Office Suite
Microsoft FrontPage
Adobe Photoshop
Adobe Premiere
Adobe Framemaker
Examples of office-related tasks we provide:
Mass mailings
Web page design
Software authoring

Here’s what my longtime customers have to say:

“Robyne was by far the best contractor I’ve hired for my company. Everything she worked on was done with extreme accuracy and ended up being more organized than if we had done it ourselves. I highly recommend her.”

Nancy Miskowiec
Director, Global Technical Support
Unica Corporation


“Robyne is positive, organized, efficient and always puts 110% into whatever project she’s tackling. Plus, she takes initiative and seeks ways to help in more than the project at hand. I know I could trust her to do anything.”

Nadine Heaps
President, Purple Ink Insurance Agency, Inc.


"When completing several contracts for us, Robyne hit the ground running, learning a complex content management system, XML, and FrameMaker in record time. Robyne is utterly reliable and conscientious asking all the right questions and engaging in hands-on learning."

Beth Favini
Director of Technical Documentation
Unica Corporation




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508.881.0818 | robyne@baystateconcierge.com